Privacy policy

Soluciones Dacast E.I.R.L., Peruvian tax ID (RUC) 20607738697, with registered address at Jr. Buen Retiro 233, Int. 3, Urb. Monterrico Chico, Santiago de Surco, Lima, Peru. For any question about your personal data, write to marketing@dacast.pe.

Only what you give us through the forms on this website:

• Contact form: name, company, email, phone (optional), area of interest (optional) and your message.
• Libro de Reclamaciones (complaints book, in Spanish): name, ID document, address, email, phone, the details of a parent or guardian when the consumer is a minor, the details of the complaint and the request.

If you write to us on WhatsApp or by email, we receive whatever data you include in that message. This website uses no cookies. To know which pages are visited we use Vercel Web Analytics, which counts visits in aggregate and anonymously, without cookies and without identifying anyone.

• To answer your enquiry and, if you ask for it, to prepare a commercial proposal.
• To record, handle and answer complaints filed in the Libro de Reclamaciones, as required by Peru's Consumer Protection and Defense Code.

Contact form data is processed because it is needed to answer the enquiry you start. Complaints book data is processed because the law requires us to record and keep it. We do not use your data for any other purpose without first asking for your consent.

We do not sell or transfer your data. To run this website we use two providers that process it on our behalf:

• Vercel Inc. (United States): website hosting, form storage and anonymous visit statistics.
• Resend (United States): sending the email notice when a form arrives.

This involves an international transfer of data to the United States, carried out with the safeguards the regulations require. We will only hand data to an authority under a legal mandate.

Enquiries, for as long as the business relationship lasts or until you ask us to delete them. Complaints book sheets, for the period set by consumer protection regulations.

You may exercise your rights of access, rectification, cancellation and objection at any time by writing to marketing@dacast.pe with the subject “Personal data” and a copy of your ID document. We will reply within the time limits set by the regulation of Law No. 29733.

If you believe we did not address your request, you may contact Peru's National Authority for Personal Data Protection at the Ministry of Justice and Human Rights.

Forms travel encrypted (HTTPS) and are stored in private storage that only authorized Soluciones Dacast staff can access.

If we change the way we handle your data, we will update this page and its date.